Software Operations Manager GIZA Systems Riyadh, Saudi Arabia

Job Information

We’re seeking a dedicated Software Operations Manager to lead our team of specialists and oversee the daily operations of our software products.

Team Management: Guide a team of software operations specialists to ensure smooth daily operations.
Cross-functional Collaboration: Work with development, QA, and product management teams to boost software performance.
SOP Implementation: Establish and uphold standard operating procedures to enhance efficiency and minimize downtime.
Software Deployment & Maintenance: Supervise the rollout and upkeep of software applications, adhering to timelines and quality benchmarks.
System Monitoring: Oversee system performance, troubleshoot issues, and enact corrective measures for optimal uptime and user satisfaction.

Technical Expertise: Serve as the technical authority, offering guidance and support on software operation issues.
Process Improvement: Proactively detect opportunities for improvement and integrate best practices for heightened operational excellence.
Vendor Management: Liaise with vendors and third-party providers to manage SLAs and foster robust partnerships.
Problem Resolution: Act as the escalation point for complex technical issues, working closely with the team to investigate and resolve them.
Industry Awareness: Stay informed about industry trends and emerging technologies to keep our software operation processes ahead of the curve.

Personal responsibility and high professional standards.
Excellent communication skills for effective collaboration with technical and non-technical stakeholders.
Multitasking abilities and capability to work under pressure.
Outstanding leadership and people management skills.
Proficiency in English.

Join us in leading the future of software operations!

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To apply, please follow the steps below:

Prepare Your Application: Compile your latest resume and a cover letter tailored to this role. Your cover letter should highlight your relevant experiences, skills, and established relationships within the SME and entrepreneur communities.
Email Your Application: Email your application to our HR department at [Email Address]. Please use the subject line “Application for Financial Consultant Position”.
Wait for Response: Allow 2-3 weeks for your application to be reviewed. If your skills and experience align with our requirements, a representative from our team will reach out to schedule an interview.

We appreciate your interest in our company and look forward to reviewing your application. Best of luck!