Exciting Opportunity: Customer Support Representative for Online Computer Store
Job Description: Online Computer Store Kuwait
Position: Customer Support Representative
Posted: Today
Location: Hawally
Dear Job Seekers,
We are currently seeking a customer support representative for our online computer store in Hawally. This role requires excellent communication skills in both English and Arabic, as well as the ability to handle customer calls, queries, and complaints. The representative will also coordinate with the service center to ensure prompt resolution of customer issues.
Responsibilities: Online Computer Store Kuwait
– Respond to customer inquiries, calls, and emails promptly and professionally.
– Assist customers in navigating the online store and placing orders.
– Address customer concerns, complaints, and requests for technical assistance.
– Coordinate with the service center to ensure timely resolution of customer issues.
– Maintain accurate records of customer interactions and transactions.
– Provide exceptional customer service and ensure customer satisfaction.
– Collaborate with the sales team to identify opportunities for upselling and cross-selling.
Requirements: Online Computer Store Kuwait
– Excellent communication skills in English and Arabic, both spoken and written.
– Previous experience in customer support or a related field is preferred.
– Strong problem-solving and interpersonal skills.
– Knowledge of computer hardware, software, and accessories is advantageous.
– Ability to multitask and work in a fast-paced environment.
– Good organizational and time management skills.
