The job listing you provided is for a Ticketing Reservation Agent position in the airline industry, located in Dubai, with specific job details and requirements. Here is a summary of the key information:
Job Title: Ticketing Reservation Agent Industry: Airlines Career Level: Mid Career Job Location: Dubai Salary Range: AED 3501-4000 Experience: 1 – 2 Years Job Type: Full Time Gender: Any Email: hassanpremierpes@gmail.com Street: Al Qusais, Dubai Listed: October 14 2023, Expires: 29 days, 16 hours
Job Description:
- The Reservation Agent’s role is to assist customers with their booking needs, answer their questions, make travel suggestions, and book rooms and tickets.
- The agent should be detail-oriented, have excellent customer service skills, and the ability to work with minimal supervision.
- The agent should also be capable of up-selling and have knowledge of deals and savings available to customers.
Responsibilities:
- Assist and advise customers in choosing travel options.
- Make reservations based on customer requirements and budgets.
- Check availability of accommodation or transportation on desired travel dates.
- Help plan travel itineraries, suggesting tourist attractions and places of interest.
- Process payments and send confirmation details to customers.
- Resolve issues that may arise with bookings or reservations.
- Sell and promote reservation services.
- Answer customer questions about the reservation process.
- Up-sell additional services or special packages when appropriate.
- Provide support to customers who need to amend or cancel reservations.
Requirements:
- High school diploma.
- Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
- Experience in sales or public relations, preferably in hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills.
- Proficiency in Microsoft Office suite.
- Data entry experience.
- Flexible working hours.
Note: Interested candidates must be in the UAE.
If you meet the qualifications and are interested in the position, you can contact the provided email address and phone number for further information or to apply for the job.
