Job Title: Front Desk Representative
Job Brief: Receptionist Representative Jobs in Dubai
We are seeking a pleasant and customer-focused Front Desk Representative to manage receptionist and clerical duties at our main entrance desk. As the “face” of our company, you will create the first impression for all visitors and guests. Receptionist Representative Jobs in Dubai
The ideal candidate will have a friendly and approachable demeanor, combined with keen perception and discipline. You should be capable of handling complaints and providing accurate information, demonstrating a customer-oriented approach. Your goal will be to ensure guests and visitors feel comfortable and valued during their time on our premises.
Responsibilities: Receptionist Representative Jobs in Dubai
- Maintain a tidy and presentable front desk, stocked with all necessary materials (pens, forms, paper, etc.).
- Greet and welcome guests, offering assistance as needed.
- Address questions and resolve complaints promptly and professionally.
- Answer all incoming calls, redirecting them or taking messages as required.
- Receive and distribute letters, packages, and other deliveries.
- Prepare outgoing mail, including drafting correspondence and securing parcels.
- Monitor, sort, and forward emails as appropriate.
- Monitor office supplies inventory and place orders when necessary.
- Maintain up-to-date records and files.
- Monitor and track office expenses and costs.
- Take on additional duties as assigned, such as making travel arrangements and managing schedules.
Requirements and Skills: Receptionist Representative Jobs in Dubai
- Proven experience as a front desk representative, agent, or in a relevant position.
- Familiarity with office machines (e.g., fax, printer) and general office equipment.
- Knowledge of office management and basic bookkeeping practices.
- Proficient in English, both oral and written.
- Excellent knowledge of MS Office, particularly Excel and Word.
- Strong communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Problem-solving skills to handle unexpected situations efficiently.
- Customer service orientation with a friendly and approachable demeanor.
- High School diploma; additional qualifications will be a plus.
